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Challenge
The Australian-based consulting firm, CYTER, was engaged by a large law firm to provide e-discovery consulting services for a major government investigation. The engagement was large and highly sensitive, making evidence discovery crucial, so they chose FTK. After the law firm received CYTER’s ECA, they used a different tool—a competitor to FTK—to reprocess the same raw data. To the astonishment of everyone, the competitive tool surfaced just 10% of the data that FTK harvested.
"We quickly discovered that the other tool had failed to recover tens of thousands of deleted emails that FTK had properly identified and analyzed."