Dolphins and Swans and Klinger, Oh My! There’s No Place Like ILTACON!

Melissa Singleton

Sep 17 2019

Last month the AccessData team made its annual trek to the International Legal Technology Association Conference, held this year at the Walt Disney World Dolphin and Swan Hotels in Orlando. Of all the legal and technology conferences I’ve attended over the years—never mind how many years!—ILTACON always excites me most. There’s camaraderie, a genuine sense of community, a lot to learn and more than enough fun for everyone.

In true AD fashion, we rocked the opening night reception, “A Journey through Classic TV,” with our M.A.S.H.-themed exhibit booth and over-the-top costumes. Despite all the camouflage decor, EVERYONE could see AccessData! The highlight of the event—and I’d argue, the highlight of the entire conference—was our celebrity guest: KLINGER!

Jamie Farr, who played Corp. Maxwell Q. Klinger for 11 years on one of the highest-rated shows in U.S. television history, greeted and took pictures with conference attendees at our booth for over two hours. People were lined up 10 deep all night to get a Klinger selfie, and maybe a hand-rolled cigar, too. (We had a professional cigar roller making them fresh).

Thanks to our crack marketing team, we beat out over 200 other exhibitors to take home the first place award for outstanding booth. We also spoke with over 100 attendees that opening night. That HAS to be a record for a two-hour event.

Collaboration, innovation, and data security and privacy were key themes throughout the exhibit hall and educational sessions. Since our latest offering, Quin-C, addresses all of those, it got some major buzz! AccessData’s Oronde Ward, Technical Engineer–LSPs, and Scott Lefton, Principal Technical Engineer, hosted about 40 product demos in the booth and had requests for dozens more. Robin Buttress, Practice Support Project Manager at Shook, Hardy & Bacon told us she LOVES QView. And Mark Schaub, IT Director at Goldberg Kohn, said they’re excited for what’s next with AccessData. Hey, Mark—so are we!

I did manage to sneak out of the booth for a few ILTACON educational sessions. My favorite was “Data Privacy—Everyone's Getting In On It: Privacy from Europe to California and Beyond.” It was a lively discussion about differences between the CCPA and GDPR. There are gray areas that will be determined once CCPA is effective next year, and if you haven’t started thinking about it, you really should. (In fact, AccessData is hosting a webinar on October 2 titled “Understanding CCPA: Preparing for California’s New Privacy Act.”)

It wasn’t all work and no play. Come on, we ARE the AccessData crew, after all!

Before the conference started, Kristy Glazebrook, our Director of Customer Success, and Lori Tyler, VP of Global Marketing, and I spent an afternoon at Epcot sampling wines from around the world. Insider tip: This is probably the greatest deal in the entire Magic Kingdom! For a little over 30 bucks you get 6 samples of wines from Germany, France and Italy.

Another night, we were all charmed by Jamie Farr’s countless Hollywood stories, shared over his favorite bottle of pinot grigio. At 85 years old, he still kept us up way past midnight.

On our final night, we made the rounds in the hotel bars and restaurants, passing out excess cigars from our ILTACON booth. We made several new friends and AccessData fans late into the evening!

Special thanks to the entire AccessData team for making it all happen at ILTACON: Debbie Brizendine, Marc Cressall, Kristy Glazebrook, Scott Lefton, Rick Powell, Lynn Ray, Neil Solt, Lori Tyler, Lynne Walinsky Roosien and Oronde Ward all had a hand in making the show a success.

We hope to see all of you at the next big legal conference, LegalTech, slated for early February in New York. Who knows what kind of excitement AccessData will bring to The Big Apple!

Melissa Singleton is an AccessData Account Executive. Get in touch with her at

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