Need Help?

You can call, email or live chat with our support team. You can also access a full library of materials on our products, services and solutions.

Technical Support

Do you need immediate assistance with a technical issue? Our product experts are here to help via phone or email.

Accessdata Support Portal

You can access the Knowledge Base, Discussion Boards, and more through the AccessData Support Portal.

Go To Portal

Email Support

Support Hours: Monday - Friday 7:00 am – 6:00 pm (MST) except corporate holidays

We now have emergency email support on weekends. Saturday and Sunday 8:00 am – 6:00 pm MST

Live Support Chat

Hours: 7:00 am – 5:00 pm MST

Telephone Support

801.377.5410 (North America)
Monday - Friday 7:00 am – 6:00 pm MST
except corporate holidays


North America: 800.574.5199
International: +44(0)20 7010 7800

Why Get Trained?

Whether you need individual training, group sessions and content, or a custom program designed around the specific needs of your organization, AccessData puts the experience and expertise of veteran training professionals in your hands.