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Please review our training cancellation and attendance policy:

Cancellations made ten (10) or more business days PRIOR to a scheduled class can be rescheduled at no additional charge. Cancellations made less than ten (10) business days PRIOR to a scheduled class can be rescheduled for a 20% processing fee. Refund requests can be made less a 20% processing fee. If a student fails to attend a class as registered, they forfeit their purchase price in full.

Students who do not attend at least eighty percent (80%) of course instruction time will not receive a Certificate of Completion. A student may not miss more than four (4) hours of a three (3) day course or seven (7) hours of a five (5) day course.

All Access Pass holders failing to attend two (2) scheduled training events without proper cancellation notice will forfeit their All Access Pass.

If you need to reschedule or cancel a class you must contact your Sales Rep within the time specified above.