Customer Support

Customer Support

AccessData Support Portal

You can access the Knowledge Base, Discussion Boards, White Papers and more through the AccessData Support Portal.

E-Mail Support:



800-658-5199 (North America)

Support Hours: Mon-Fri, 7:00 AM – 6:00 PM (MST), except corporate holidays.

NOTE: We now have emergency support on weekends.
Saturday and Sunday 8:00am – 6:00pm MST via

Europe/Middle East/Africa:

Email support available.